Financial Policy

Patient Billing

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. For your convenience we accept all major credit cards.  

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. If you have questions regarding your account, please contact us at Charlotte Office Phone Number 704-378-6591 and we will do our best to clear up any confusion. 

Click here to pay an outstanding balance.

Financing Your Care

Our office offers payment options that suit the needs of all of our patients. If paying in cash or credit card doesn’t work for you, we are happy to offer special financing with low monthly payments through Care Credit. Please visit www.carecredit.com for more information. Apply online or in our office. 

treatment plan estimates

As a courtesy to you, we will file and track dental claims with your insurance company. Please keep us informed of any changes to your particular plan so we can better assist you with your benefits. Please note, dental insurance is not the same as medical insurance. Dental insurance typically only covers a PORTION of your treatment, and not all types of treatment are covered. Each year they will cover their portion until you reach your plan maximum, so it is important to know that number. The cost of any treatment rendered after you have reached your annual maximum coverage is considered your financial responsibility.  

Your dental care is of utmost importance to us. We want you to have the most advanced care available and while we refuse to provide dental care based only on what insurance covers, we understand that financially it needs to make sense. Our goal is to help you navigate what can often be very confusing and overwhelming. We will file pre-treatment estimates to your insurance at your request so that we can help you stay up to date on your benefits.

We are here to help! Please call for more information about financing your oral health needs in our office.